Here is my fourteenth blog post covering the subject of getting paid by your customers. Again, I am taking my material from the article, “How to Collect from Anyone (Even Enron)” found in Inc. Magazine.
Way to get paid #14: Call Before the Due Date. Remember when fax machines were first used and it was common to call just to confirm whether someone had received your fax? When it comes to invoices, no matter how they were sent, the same protocol still applies. It’s best to make the call before the invoice’s due date — not only to confirm its receipt but also to ensure that the customer’s accounts-payable department has all the supporting documentation it needs to cut the check.
“It is the enlightened ruler and the wise general who know how to use knowledge and information, by doing so, they will achieve great results.”– from The Art of War by Sun Tzu.