Here is blog post number 19 about getting paid by your customers. This material is taken from the article, “How to Collect from Anyone (Even Enron)” found in Inc. Magazine,
Way to get paid #20: Avoid the Owner. One axiom about collections is: “I normally choose not to collect from people who are spending their own money.” Business owners are less likely to pay promptly because it’s their own dough they are parting with. Rather, you should have collection discussions with someone at your customer’s company other than the business owner.
“The supreme art of war is to subdue the enemy without fighting.” from The Art of War by Sun Tzu.
“Like charcoal to hot embers and wood to fire, so is quarreling to stirring up strife.”— (Proverb 26:21) from The Bible